Kristen Kelley has been in the customer care industry for over fiftteen years, ten of which were spent specializing in real estate and escrow services. She has and continues to serve a diverse group of clients from nonprofits to heads of industry. A consumate professional, she prides herself on an uncanny ability to proactively anticipate issues and resolve them before they occur. If the Devil is in the detail, Kristen faces him every day with enthusiasim and drive.